Shipping FAQ

Shipping Policy 

• All orders must be paid in full before products will be shipped. 
• All shipments require an adult signature (aged 21 or over) upon delivery for security purposes. 
• All shipments carry insurance from a third party vendor during the transportation process. 
• Orders under $200 will be shipped via USPS priority mail.
• Orders over $200 will be shipped via FedEx second day shipping to a FedEx location and held for pick-up. 
• The third party insurance company selects the FedEx location nearest the shipping address the customer provided and confirmed via email for security purposes. 
• The client will be provided with a tracking number and FedEx address the day the ring ships. 
• Customers has five  (5) business days to pick up the package from the FedEx location once it arrives before it will be returned to the DD office. 
• Someone over the age of 21 will need to sign for the package. 
• Any changes to the shipping address after it has been confirmed by email will incur an additional fee(s).  
• Diamond Daughters are not responsible for the loss, damage, and/or delay of any shipment once it has been received the a third party carrier. 
• Shipping is available exclusively in the United States.  International shipping is cannot be accommodated. 
• Initial shipping with insurance is included with every order. 
• If a package is returned to the Diamond Daughters due to failure to receive the package, the client will be responsible for all shipping costs including insurance.