Shipping FAQ

Shipping Policy 

  • All orders must be paid in full before products will be shipped. 
  • All shipments require an adult signature (aged 21 or over) upon delivery for security purposes. 
  • All shipments carry insurance from a third party vendor during the transportation process. 
  • Orders under $200 will be shipped via USPS priority mail.
  • Orders over $200 will be shipped via FedEx second day shipping to a FedEx location and held for pick-up. 
  • The third party insurance company selects the FedEx location nearest the shipping address the customer provided and confirmed via email for security purposes. 
  • The client will be provided with a tracking number and FedEx address the day the ring ships. 
  • Customers has five  (5) business days to pick up the package from the FedEx location once it arrives before it will be returned to the DD office. 
  • Someone over the age of 21 will need to sign for the package. 
  • Any changes to the shipping address after it has been confirmed by email will incur an additional fee(s).  
  • Diamond Daughters are not responsible for the loss, damage, and/or delay of any shipment once it has been received the a third party carrier. 
  • Shipping is available exclusively in the United States.  International shipping is cannot be accommodated. 
  • Initial shipping with insurance is included with every order. 
  • If a package is returned to the Diamond Daughters due to failure to receive the package, the client will be responsible for all shipping costs including insurance.