Shipping FAQ
Shipping Policy
- All orders must be paid in full before products will be shipped.
- All shipments require an adult signature (aged 21 or over) upon delivery for security purposes.
- All shipments carry insurance from a third party vendor during the transportation process.
- Orders under $200 will be shipped via USPS priority mail.
- Orders over $200 will be shipped via FedEx second day shipping to a FedEx location and held for pick-up.
- The third party insurance company selects the FedEx location nearest the shipping address the customer provided and confirmed via email for security purposes.
- The client will be provided with a tracking number and FedEx address the day the ring ships.
- Customers has five (5) business days to pick up the package from the FedEx location once it arrives before it will be returned to the DD office.
- Someone over the age of 21 will need to sign for the package.
- Any changes to the shipping address after it has been confirmed by email will incur an additional fee(s).
- Diamond Daughters are not responsible for the loss, damage, and/or delay of any shipment once it has been received the a third party carrier.
- Shipping is available exclusively in the United States. International shipping is cannot be accommodated.
- Initial shipping with insurance is included with every order.
- If a package is returned to the Diamond Daughters due to failure to receive the package, the client will be responsible for all shipping costs including insurance.